Returns & Exchanges Policy
We want you to love your Ted Baker pieces, but if you are not entirely satisfied, you can return your items within 14 days of receipt. Please ensure all items are unworn, in their original packaging, and with all tags still attached for a successful refund.
Initiate Your Return
Log in to your account and visit the 'My Orders' section to select the items you wish to return and receive your unique return authorization.
Pack the Items
Carefully place the items and the original delivery note inside the shipping box, ensuring the parcel is securely sealed.
Schedule a Collection
Our courier partner will contact you within 24-48 hours to arrange a convenient pickup time from your address in KSA.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed back to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing